Which four wheeler comes in your mind when someone ask about the best SUV under 22 lakhs in 2017-2018 year? We made a same survey and guess who topped – the ‘Jeep Compass’, following it was the Xuv 500 which also made a good impact on Indian automotive market. But recently we had seen a video of a customer getting beaten up by the Jeep service center guys. Seeing this video, me and my friends visited a nearby Jeep service to learn how their professional behavior is. If you haven’t seen the customer getting beaten up by Jeep employees, do search the Youtube channel as there are lots of videos regarding it.
For someone who is wishing to buy a Jeep vehicle, this video will force their instinct to stay away from a Jeep product and rather go for competitor product. I was really surprised of seeing this kind of behavior from these trained professionals. This is why people say a degree cannot give a person the character traits of a professional. Companies should filter the employees based on the professional behavior criteria rather than the degree/marks they have. Our experience with Jeep was contrary of what was in the video. We visited the Jeep Pinnacle Kalamassery,Kerala and they were very polite to us. We had no plans of buying a Jeep product but in a masqueraded way we interacted with two Jeep professionals. They were so down to earth, gave us cool drinks and answered every question we had. So the fight that happened in the video was an infrequent case.
When compared to other rivals, Jeep Compass really had only small issues that can be ignored as they all happen rarely. The most common issues found in USA Compass model are the control arm/ bushing failure(found in 2007 model,can be repaired for a price of $687.00), CVT transmission overheating(in 2011 model,can be repaired for $1,700),TIPM failure (in 2007 model, can be repaired for $2,000),water leaks from the front and rear roof area, engine stall because of wireless control module fault etc. Below we will classify the major Jeep Compass problems in USA category wise.
- Jeep Compass Drive Train Problems-
Clutch pedal makes some sharp, high-pitched sound.
Little struggle needed sometimes for changing gear in manual transmission.
Sudden backward repulse of clutch pedal
- Jeep Compass Engine Problem-
- Debris in the cylinder head coolant port will heat up the engine.
- Jeep Compass Suspension & Steering Problems-
some customers reported hard handling.
- Front strut leakage.
- When steering is turned clutch pedal produces scraping sound.
- Jeep Compass Brakes Problem-
ESP which is the Electronic Stability Program (ESP) wont get off when off button is pressed.
Soft braking makes some weird noise and vibration in the front side brakes.
- Jeep Compass Electrical & Lights Problems
Wireless control module fault makes engine not to start when key is turned.
Front wheel drive compass shows some some fuel gauge variation issues.
HVAC Blower Motor creates unwanted disturbing noise.
“MyGig” Radio gets damaged when disconnection and re-connection of battery.
All these problems/issues were found in US Jeep models only, the only major issue here that was spread in the internet was of smoke from a Jeep Compass in Kerala. But the owner later put a video clarifying that it was his mistake that he drove in 2nd and 3rd gear for almost 160km and hence the clutch burnt and engine got overheated. Apart from this issue there were no major issues reported till now. As the Jeep Compass was only launched this year in our country, we cannot know the issues of the Compass that may come in long run. So stay tuned to our blog as we will update the article if new problems get reported anywhere. Meanwhile subscribe our below email service for instant Jeep Compass and other car reports delivery to your mailbox. Don’t forget to like our Facebook page too.